Sales tax and import duties are included in the price of E.U. orders under £130.

We cannot process EU orders over £130 as they are subject to additional import taxes.

Please calculate shipping using the following weights:

Myoplus - 240 grams

Preconception - 260 grams

All other products - 201 grams

Standard shipping - 0.01kg–0.25kg - £6.50

Standard shipping - 0.251kg–0.5kg - £8.00

Standard shipping - 0.501kg–0.8kg - £9.50

If you wish to return an item, as per our refund policy, international shipping costs are non- refundable.

Please be aware that international orders may be subject to additional taxes & import duties which are the responsibility of the customer and are usually payable to the courier company on delivery.

We are unable to process International orders over £130.

Please calculate shipping using the following weights:

Myoplus - 240 grams

Preconception - 260 grams

All other products - 201 grams

Standard shipping - 0.01kg–0.25kg - £11.00

Standard shipping - 0.251kg–0.5kg - £14.00

Standard shipping - 0.501kg–0.8kg - £17.00

Please note, if you wish to return an item, as per our refund policy, international shipping costs are non- refundable.

Please be aware that international orders may be subject to additional taxes & import duties which are the responsibility of the customer and are usually payable to the courier company on delivery.

We are unable to process International orders over £130.

Please calculate shipping using the following weights:

Myoplus - 240 grams

Preconception - 260 grams

Standard shipping - 0.01kg–0.25kg - £9.00

Standard shipping - 0.251kg–0.5kg - £12.00

Standard shipping - 0.501kg–0.8kg - £15.00

Australia, Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Bahrain, Bangladesh, Belize, Benin, Bhutan, Bolivia, Brazil, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Cambodia, Cape Verde, Central African Republic, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Dominica, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, French Guiana, French Southern Territories, Gabon, Gambia, Ghana, Guatemala, Guinea, Guinea-Bissau, Honduras, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Macao SAR, Madagascar, Malaysia, Maldives, Mali, Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Morocco, mozambique, Myanmar (Burma), Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Palestinian Territories, Panama, Papua New Guinea, Pitcairn Islands, Qatar, Cameroon, Russia, St. Barthélemy, St. Helena, St. Martin, St. Pierre & Miquelon, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, Sudan, Suriname, Svalbard & Jan Mayen, Eswatini, Tajikistan, Thailand, Timor-Leste, Tokelau, Tonga, Trinidad & Tobago, Tuvalu, Uruguay, Uzbekistan, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Albania, Armenia, Kuwait, Barbados, Bermuda, Bosnia & Herzegovina, Cayman Islands, Dominican Republic, Ecuador, Grenada, Guyana, Jamaica, Moldova, Montenegro, New Zealand, Peru, Philippines, St. Kitts & Nevis, St. Lucia, Samoa, South Africa, South Korea, Sri Lanka, St. Vincent & Grenadines, Taiwan, Turks & Caicos Islands, British Virgin Islands, Caribbean Netherlands, Andorra, Azerbaijan, Belarus, Belgium, Botswana, Chad, Djibouti, Fiji, French Polynesia, Georgia, Gibraltar, Greenland, Haiti, Lebanon, Malawi, Mauritania, Nepal, North Macedonia, Pakistan, Rwanda, San Marino, Serbia, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Ukraine, Vanuatu, Zambia, Zimbabwe, South Sudan, Tristan da Cunha, Vatican City, Kosovo, Paraguay, Ascension Island, Guadeloupe, Malta, Iceland, Switzerland, Norway, Liechtenstein, Monaco, Faroe Islands, Martinique, Réunio

Please note, if you wish to return an item, as per our refund policy, international shipping costs are non-refundable.

Our refund policy lasts 30 days from the date of delivery. If 30 days have passed since your order was received, unfortunately we can’t offer you a refund or exchange. Shipping costs are non-refundable.

To be eligible for a return, you must provide your original email receipt and your item must be unused and in the same condition that you received it. It must be in the original packaging with an unbroken seal.

If you are an international customer and/or you paid for shipping, you will be refunded the full amount of the items returned minus the cost of shipping on your original order.

We can only refund orders back onto the payment method that was used for the original order.

UK, E.U. and rest of the world returns information.

To return your product, you should mail your product to:

BrighterLife Health Ltd Returns, 

PO BOX 12,

Nottingham,

NG7 2GB,

United Kingdom

Please remeber to include a copy of your order confirmation/receipt (detailing your order number), with your return. For international returns please indicate that it is a return on the order confirmation to avoid taxes and duties. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance otherwise we cannot guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@myovacare.com