Product FAQ'S
Our supplements and teas should be taken as instructed on the individual packaging. Our teas are loose leaf , so require the use of a tea infuser during brewing.
If you have trouble swallowing large tablets, the Myoplus tablets are nearly tasteless and crumble easily, so you can chew them and swallow with a sip of water.
Alternatively, you can crush both the Myoplus and Preconception tablets and mix them with yogurt or a similar food.
Swallowing pills can be a challenge for many. Fortunately the Myoplus tablets are nearly tasteless and crumble easily, so you can chew them and swallow with a sip of water. Alternatively, you can crush both the Myoplus and Preconception tablets and mix them with yogurt or a similar food.
To start seeing noticeable results, we recommend you take MyOva for at least three months. Most clinical data suggests that after six months the majority of women will see an improvement.
If you've not seen any positive changes after six months then it's unlikely MyOva's going to work for you, and we'd recommend stopping taking it.
Do not exceed the recommended daily dose.
If MyOva is working for you it is safe to continue to take it on an ongoing, long term basis.
The shelf life of our supplements is two years. Please check the best before date which you will find on the base or lid of the bottle.
We recommend taking no more than 4000mg of Myo-Inositol per day.
All the ingredients of MyOva occur naturally in the body and in certain foods, and should cause no side effects if taken at the recommended dose.
Myo-inositol can cause nausea, tiredness, headache, and dizziness if taken in excessive dosages. And excessive amounts of chromium supplements can lead to stomach problems and low blood sugar, and damage to the liver, kidneys, and nerves. However, side effects from taking chromium supplements are rare. Folic acid is safe for most people when taken by mouth or injected into the body. Most adults do not experience any side effects when used in doses less than 1000mcg daily.
You should always consult a doctor before combining MyOva with any medications or other supplements. We do not recommend taking chromium in conjunction with any other medication that effects your blood sugar levels.
All of our products are naturally sourced, and should not interfere with the pill. We do howoever recommend double checking with your doctor to be certain.
Always consult your doctor before taking MyOva or any other food supplement during pregnancy.
We always recommend asking your doctor, or a healthcare professional for advice and recommendations before taking any of our supplements or teas when breastfeeding.
Yes, all ingredients in our tablets are GMO free.
Yes all the ingredients in our supplements are suitable for Vegans.
Yes, all ingredients in our tablets are gluten-free
Yes, for higher daily myo-inositol intake, you can combine 2 tablets of Myoplus with the daily dose of either the Metabolism, Preconception, Hair, Skin & Nails, or Balance. This provides 4000mg of myo-inositol daily (e.g., 1 tablet of Myoplus + 2 tablets of the second supplement in the morning, and the same in the evening).
It is possible to combine Balance, Metabolism or Hair, Skin & Nails, but we recommended not to exceed mixing two different supplements at the same time.
Taking Balance, Metabolism, Hair, Skin & Nails with our Preconception supplement is not recommended.
For higher daily intake of Myo-inositol, the Preconception can be combined with two tablets of Myoplus per day (e.g.,
1 tablet of Myoplus + 2 tablets of the Preconception in the morning, and
the same in the evening).
This results in a total daily dose of 4000mg of Myo-inositol and 600ug of Folate, safe for women trying to become pregnant.
Taking Preconception with either the Balance, Metabolism or Hair, Skin & Nails is not recommended.
Orders, Shipping & Returns
Standard UK shipping costs £3.50 for all orders under £40. Free shipping applys to all UK orders over £40.
Standard UK shipping usually takes 2-5 working days from the date of order but this is not guaranteed and can occasionally take longer.
Express Delivery costs £6.30 and takes 24hrs from the time of dispatch. Orders placed after 12pm, at the weekend, or on a bank holiday will be dispatched the next working day.
Orders placed during the weekend, on a bank holiday or after 1.00pm will be dispatched the next working day.
International shipping costs are calculated at checkout according to weight. Delivery times to addresses outside the UK can be up to 21 days.
The limit for international shipping orders is 3 bottles per order, due to concerns over missing parcels and customs complications.
All of our orders are dispatched as soon as possible after being placed. Therefore, we’re unable to make any changes to any orders once they have been processed . This includes cancellations, changes to your shipping details, or adding, removing and swapping items within the order.
We can, however, offer you a refund if items are returned! See the following questions for details on how this works.
Sorry, we’re unable to cancel orders that have already been processed and dispatched. You’ll always receive your reminder email to notify you of your subscription renewal at least 2 business days before it’s processed.
To access your subscription simply click on the "ACCOUNT" icon in top right hand corner of you screen or click on the link below.
Click on the "MANAGE SUBSCRIPTION" button, add your email address to "Email field" box then hit the "Send Subscription Login Link" button. You will be sent a link via email which will take you to your subscription without the need for a password. From there, you'll be able to pause or skip orders, adjust the products in your subscription, or cancel it entirely.
Our refund policy lasts 180 days. If 180 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with an unbroken seal.
To return your product, you should mail it to:
BrighterLife Health Ltd Returns,
PO BOX 12,
Nottingham,
NG7 2GB,
United Kingdom
Please remeber to include a printed copy of your order confirmation/receipt detailing your order number), with your return. For international returns please indicate that it is a return on the order confirmation to avoid taxes and duties. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance otherwise we cannot guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@myovacare.com.
Check your shipping confirmation email to ensure your order is heading to the correct address. You should also be able to access tracking details from the courier for further information on where your order is. Please get in touch with us at hello@myovacare.com and include your order number if you’re still unable to track it down!
We carefully inspect all products before shipping to ensure they meet our highest quality standards. However, if you receive an incorrect or faulty item, please contact us at hello@myovacare.com as soon as possible.
When reaching out, include:
- Your order number
- Details of the product you expected to receive and/or the issue with the item received
- Whether you’d prefer a refund or a replacement
- A photo of the product and dispatch note
Once we’ve reviewed your request, we’ll provide the next steps to resolve the issue quickly.
Lucky you! Enter this at checkout and we’ll apply your discount. Please note, our discount codes are not valid on subscriptions and cannot be used in conjunction with any existing on site discounts or promotions.